ElvisPresleyShop.com : The Official Elvis Presley Shop : For Elvis Fans Only.

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Contact Us / HelpDesk

Contact us with anything to do with this shop. Non-shop contact form.

Please read FAQ below ...

* Not receiving a reply from us?

Great idea. If by chance our contact forms are 'down' you can log-in to our WebPortal HelpDesk.

This is also a dedicated website where communication is NOT via email.

So if you do not receive a reply from us due to emails not arriving (It DOES happen sometimes) you can easily log-in (after first submitting a message) and correspond with us.

* Did you Pre-order something?

The 'Release Status' page will tell you what is happening with all pre-ordered items.

* What does 'Not in Stock' mean?

'Not in Stock' simply means we don't have any on hand, it does NOT mean the item is 'Sold Out'. If a products says 'Not In Stock' we usually cannot tell you when we will get it.

* What does 'In Stock Soon' mean?

'In Stock Soon' means we have an order containing the item (could be just 1, could be dozens or more) on the way to us. But, there is also no guarantee that the items (or item) won't sell out before they arrive to us. So you should place an order.

* Postage Cost?

Simply add any item to the shopping cart, then view the shopping cart page.

* Elvis Presley DVDs Will your DVDs play in the United States and/or Canada?


* Do you send to the United States and/or Canada?


* Do you sell a particular item?

Please use the search function before asking if we sell something as it is highly accurate. If it does not return what you are after you are certainly welcome to then ask us if we can get it.

* I am after a particular song!

You can look up any and every song Elvis ever recorded at the SongDataBase. For each where there is one it lists the CDs you can find each song on, with a link back to the shop. If there is no CD listed come back and ask us and we will see if we can find one for you.

* When will a 'Not in Stock' item be back in stock?

This varies by item and can change despite what we think or may advise if asked. Also, just because something is on the way to us it doesn't mean it won't be sold before it arrives -- so if you want something, please order.

If you have not heard from us within 7 days you are welcome to ask for an order status.

Follow That Dream (FTD) Official Elvis Presley Collectors Label.

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