When we send orders

 FAQ | Frequently Asked Questions

 When we send Orders containing 'Pre-Order' Items

Orders containing products marked 'pre-order' are not sent until all items are available.

Except 

• If you were to place a new order and we were sending that, if there are any items in other orders that we have in stock we would combine the orders and send them at the same time.

 When we send orders for 'In stock' items

We send as soon as possible. Most often same day.

 Sent Notifications

Once we send an order there are three (3) email notices sent to you. Two directly from the shop and the third being a link to a tracking page.

These 3 notification emails come from ;

NOTE all are no reply. You cannot reply to these to contact us. Always it is via the Contact Us page.

No Reply @ ElvisPresleyShop.com <orders-no-reply@elvispresleyshop.com>

• Shop Invoice when you order.
• Order updated when we send an order (With tracking number and link)

Elvis Order | No Reply @ ElvisPresleyShop.com <orders-no-reply@elvispresleyshop.com>

• Order Tracking email. This will also give updates along the way. However you are usually best to enter the tracking number on your local post office website once it arrives for delivery.

Elvis Presley WebShop <tracking@shipstation.com>

• Order Sent email with tracking from the order management system we use

As always with such emails, you need to be aware they can go to the junk mail/spam folder.